Additional Information

Additional Information

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Account Navigation

Currency - All prices are in AUD

Currency - All prices are in AUD
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Mattress Safe, Inc.


We estimate shipping cost and delivery dates based on product availability*, weight, and the shipping options you choose at checkout. Our shipping options are:

  • FedEx Priority Overnight
  • FedEx Standard Overnight
  • FedEx Second Day
  • FedEx Ground
  • FedEx Ground Home Delivery
  • Freight Quote Required for Shipments Outside the Continental United States & Canada.  Please Call (770)205-5335, or Email: for Quotes.

Please Note: We are unable to deliver to P.O. Boxes and can only deliver to physical addresses.

*Out of stock and custom items may take 2-3 weeks for production.


Warranty Replacement

In case of defective product, please contact us at 770-205-5335 for warranty claims. Only products purchased through MattressSafe, Inc. or one of our verified dealers are eligible for warranty coverage and warranty replacement.

  • Please report products with manufacturer defects within 48 hours of delivery.
  • To activate your warranty, fill out the online warranty registration form, by clicking the "Warranty Registration" button below.
  • Structural damage caused by abuse, misuse, improper installation or not following the care instructions will void the warranty.
  • Ironing your product or the use of Borax, bleach or bleach products will void the warranty.
  • Clearance and discontinued items are not eligible for warranty.

In order to process a warranty claim, please call us at 770-205-5335 with the following:

  1. Your order number.
  2. Proof of purchase.
  3. A detailed photo of the defect.
  4. The RN number off the product care label.
  5. The Item number off the product care label.


Please Note:  To maintain a sanitary and bed bug free environment in our facilities, we do not accept returns or exchanges.