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FAQ
Welcome to the Mattress Safe® Frequently Asked Questions page. You'll find answers to most of your product, bed bug and how-to questions here. Besides clicking the questions below, you can also use the search tool in the upper left corner of the blue bar above to find answers quickly.
If you can't find the information you are looking for, please contact us directly. We'll be glad to help!
Quality You Can Trust
- What makes Mattress Safe® encasements the best mattress protection available?
- Where can I find the Mattress Safe® Bed Bug Certification?
- Where can I find the Mattress Safe® Fire Retardancy test results?
- Are Mattress Safe® products Made in the USA?
Product Info & Features
- Are Mattress Safe® mattress encasements bed bug certified?
- Are Mattress Safe® mattress encasements fire retardant?
- What makes the “Zipper with the Hook”® bed bug certified?
- What is the difference between Ultimate, Superior and Classic products?
- What is the Plus+ Advantage®?
- I have allergies, does Mattress Safe® have a hypoallergenic mattress cover?
- Are the Mattress Safe® waterproof mattress protectors and encasements breathable?
- Do Mattress Safe® encasements make that annoying "crinkle" noise other encasements make?
How-To's
- How do I order a custom size encasement?
- How do I register my product for warranty coverage?
- How do I measure my mattress?
- How do I install my mattress encasement?
- How do I clean and care for my mattress protector?
- How do I clean and care for HealthCover® protectors?
- How do I protect myself from bed bugs when I travel?
- How to get rid of bed bugs?
- How do I choose a quality bed bug mattress encasement?
Warranty / Registration / Returns
- What is the Mattress Safe® return policy?
- What is the Mattress Safe® warranty?
- What will void the Mattress Safe® warranty?
- How do I register my product for warranty coverage?
Bed Bug Information
- Where can I find the Mattress Safe® Bed Bug Certification?
- What do bed bugs look like?
- Do I have bed bugs?
- How do bed bugs spread?
- Where do bed bugs hide?
- How do I protect myself from bed bugs when I travel?
- What are the health effects of bed bugs and do bed bugs carry diseases?
- How to get rid of bed bugs?
Distributor / Dealer / Reseller Information
- How do I become a distributor or reseller?
- Where can I find Mattress Safe® training and marketing materials?
Miscellaneous
Have More Questions?
Not finding the answers you need? Contact us, we'll be glad to help!
Mattress Safe® Quality You Can Trust... Service You Deserve®
Mattress Safe® Product Features | Video (1:52)
The Mattress Safe® product collection includes quality mattress and box spring encasements and protectors for any bed in your home. Featuring our soft luxurious fabric, Mattress Safe® encasements are bed bug certified to protect against bed bugs. Mattress Safe® products are waterproof, breathable, fire retardant, and soft to the touch.
Easy Care and Installation Instructions | Video (0:56)
Products by Mattress Safe® are used daily around the world for bed bug protection, allergy relief and waterproof protection. Mattress Safe® products are handmade of long-lasting materials that stretch to fit. Our products are specially designed for ease of installation. Installation instructions are provided with each product.
Why Mattress Safe® Is Bed Bug Certified | Video (1:13)
Mattress Safe® mattress protectors and encasements are your first line of defense against bed bugs, fluids, stains, bacteria and mold. Mattress Safe® encasements are the only products on the market that are bed bug certified. Don't settle for lesser encasements that claim "bed bug protection". Get the proven gold standard: Mattress Safe® Bed Bug Certified.